Earthlink Sendmail Error. Your Message May Not Have Been Sent. Please Try Again.

How practise you check your email?:

Webmail Email Client Webmail & Client

This article offers assistance for those users that are unable to receive email. The steps to troubleshoot this issue depend on the way you check your email.

Webmail – examples include Horde, Squirrel Mail service, and Roundcube.

An e-mail customer – examples include desktop applications such every bit Microsoft Outlook and Mac Mail, or from a device such as a mobile phone.

A combination of the to a higher place – an example would be checking your email at home/office using a desktop awarding, and then checking using webmail while at an alternating location.

Troubleshoot Webmail

If you're stuck and not sure why your webmail isn't working like it should, endeavor out these ideas to isolate a possible solution.

• If you send yourself an email and it does not get in in your webmail account, exist sure that you are logging into webmail using your full email accost ([email protected], for example) as the username, and not using your cPanel username (userna5, for example) as your webmail username. Our webmail video tutorial includes instructions on how to properly log into Webmail and view your electronic mail settings.
• If your e-mail account is over its disk quota, you will not receive email as well. You lot can check your email business relationship's quota by logging into your cPanel and clicking the Email Accounts icon. A list of email accounts will prove, and next to each electronic mail business relationship will be listed its quota and the actual amount of deejay space that it is using. If information technology is over quota, delete e-mail to gratis upwards infinite or click the Change Quota link next to the email account and increase the disk quota available for that electronic mail account.
• If you take SpamAssassin enabled on your account, the emails that you are missing may have been identified as spam by SpamAssassin and either deleted or moved to a spam folder. If you see a spam folder, delight check information technology get-go. If you are receiving some just not all of your electronic mail, this is most probable the culprit. If you are not receiving any electronic mail at all, yous'll want to proceed to the next troubleshooting footstep.
• On occasion, our Organization Administration squad may drift your account to another server. If yous have received an electronic mail from u.s.a. indicating that this has taken place, you lot'll desire to be certain y'all're logging into the webmail on your new server and not your previous server. If you lot access webmail via example.com/webmail, then this shouldn't be a trouble. If y'all access webmail via the server name, such every bit biz42.inmotionhosting.com/webmail, you'll want to reference the email sent to you for the new server name. For instance, you may have been moved from the biz42 server to the sb57 server, in which example yous would employ sb57.inmotionhosting.com/webmail.
• If y'all have external MX records in place, the server may be attempting to evangelize your e-mail locally on the server instead of delivering the email to the servers listed as your MX records. Please contact our support department if you do have custom MX records, and request that they review the domain'southward local/remote domains configuration. If y'all don't know whether or not yous have external MX records in identify, most likely you do not every bit such a alter cannot be fabricated without a written request to the Back up Department.

Troubleshoot Your Email App

If you haven't already, we recommend reading our step past step tutorial for your specific app (a.k.a. email client): E-mail Client Setup

Are you Getting any Error Letters?

• If you are receiving an error, it is best to review your email business relationship's basic configuration in your email customer.
• Delight ensure that you lot are using your full email accost as your username, and not your cPanel username.
• Please ensure y'all are using the correct password. Your email password is the password you fix when you initially created the electronic mail account within cPanel.
• Please ensure that y'all do not have an option enabled that is similar to, " Log on using Secure Password Authentication (SPA) "
• If the error message y'all are receiving is actually a countersign prompt, delight reset your email business relationship's countersign within cPanel and examination again. You can reset the email password by logging into your cPanel , accessing the Email Accounts department, and clicking the Modify Password link side by side to the email account you are working with.
• If y'all are getting an mistake message, but information technology is not a prompt asking for your username and countersign, contact our Support Department for further assistance and be ready to supply the full error message that yous are receiving.
• If you are not receiving any error messages, log into your Webmail and ensure that you have email in your INBOX for your e-mail business relationship to download. Yous can log into your webmail via case.com/webmail. Be sure to supercede example.com with your actual domain proper noun, use your full email address as your username, and use your e-mail account's password every bit the password. If you see emails in your INBOX from inside Webmail, then your email client should exist able to download them. Open up your electronic mail account's settings from inside your e-mail client and be sure that y'all have your POP/SMTP server set to mail.case.com, with example.com beingness your actual domain name.

Both Webmail and an Email App Are Malfunctioning

• If you have setup an email account in your email customer (Microsoft Outlook or Mac mail for example) as a POP account, then you may non take the option enabled to leave a re-create of the email on the server. By default, your popular account will connect to the mail server, download, and remove all email on the server for that particular electronic mail accost. If yous cheque with your email client first and so check with your webmail, your webmail will non exist able to find any electronic mail equally information technology was downloaded and removed from the mail server by your email client.
• Most electronic mail clients solve this trouble by allowing you to connect and get out a copy of the e-mail on the server. This in plow allows you to download your electronic mail from more than 1 email customer. This setting tin can be fix within the advanced settings of most e-mail clients. For case, in Microsoft Outlook Limited:
  Open the e-mail account's settings, click the More Settings push, and so click the avant-garde tab. You lot will so see an option at the bottom to exit a copy of the email on the server.
• In most email apps, you will also see an pick to leave a copy of the email on the server, also as to delete information technology after a set number of days. If you don't always delete the electronic mail from the server, sooner or after you will reach the deejay quota of your email account and will not be able to receive any new messages.

If you are still experiencing issues, please contact our Alive Support Department for farther help.

Earthlink Sendmail Error. Your Message May Not Have Been Sent. Please Try Again.

Source: https://www.inmotionhosting.com/support/email/problems-receiving-email/